Once purchased, tickets are non-refundable, and are only valid for the event and named attendee that was provided at the time of ticket purchase. However, if you can no longer attend, and want to transfer your ticket to another person, please let us know as soon as possible (and no later than one week prior to the event date). We’ll need to collect all the details for the new person to whom you’re transferring your ticket, so we can ensure they’re on our list and badged properly for the event.