Who we are
Our legal business name is Flock Presents, LLC. Our website is located at flockpresents.com.
What data we collect and why we collect it
If you send us a message via our Contact form, that message and its associated data (your name, email address, and the body of your message) travels through our mail servers and a support service provider, then to any computer or device on which we check our email. That data is captured and stored on our support service provider’s servers, and our mail server, and locally on our devices indefinitely until we delete it. We will use it to reply back to you if necessary. We do not share any of this information or transfer it to any other services. None of the information collected via our Contact form is used for marketing purposes.
Email subscription list
If you join (or have joined) our mailing list, or if you make a purchase via our site, we collect your name and email address so we can communicate with you either about your purchase, or about upcoming events and happenings, and for general marketing purposes. If you are subscribed to our mailing list, you may use the Unsubscribe link in the bottom of any non-purchase related email from us to remove yourself from future email campaigns or messages.
If you have an account and you log in to this site, the server will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, the server will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Event listings, posts, and pages on this site may include embedded content (e.g. videos, images, maps, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Account and payment information
If you make a purchase or register on our website, we store the personal account information provided as part of the purchase and account. This includes name, billing address, phone, and email address. If payment information is saved for making future purchases easier, that payment method is stored securely on our payment provider’s server. All users can see, edit, or delete their personal information at any time (except they cannot change their username).
Who we share your data with
We use a badge printing service which requires us to share attendees’ names, usernames, and attendee type for each event. We use Mailchimp for our email subscription list, which stores your name and email address, and may collect additional social profile data and miscellaneous email behavioral data about you. Contact form messages and emails to our general support and help email addresses route through FreshDesk. We use Airtable to organize event and attendee information in database form. Official and Premier Sponsors receive access only to attendee names and social media usernames. We use Google Analytics and Facebook’s Pixel to track aggregate site usage and referral data. WooCommerce processes cart items and shipping addresses to automatically calculate shipping fees and/or tax amounts, if any. And we use Stripe as our payment provider for credit and debit card purchase transactions. See the respective Privacy Policies of each of those services to learn more about them.
What rights you have over your data
If you have an account on this site, you can make edits or modifications to it at any time by logging in and visiting your account area. You may also request that we erase any personal data we hold about you, including the deletion of your account. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Contact form messages may be checked through an automated spam detection service, and are sent through FreshDesk servers and end up on our computers and mobile devices. Email list subscriptions are processed and stored by Mailchimp. Airtable databases are used to store and organize attendee data. Badge printers receive attendee names and usernames. Usage analytics are sent to Google Analytics and Facebook. WooCommerce processes cart data and shipping addresses. Purchase information is processed by Stripe. All other data remains in FLOCK’s possession, stored securely in a database on our server.